Privacy Policy

Penguin.com.bd is a dedicated online store in Bangladesh which offers various kinds of electronic products & consumer products such as mobiles, tablets, laptops, mobile accessories, home appliances.

This website is owned, maintained and operated by penguin.com.bd (hereinafter referred to as “we” “us” “our” “Site”  “Website” or “site”.

Here at penguin.com.bd, we take personal privacy very seriously. The Privacy Policy applies to all Visitors, Customers, Buyers, and Users (as whole referred to as “Users”) this privacy policy explains the way of collecting users’ information, how we store them and use that information when you browse or penguin.com.bd. This policy is applicable to all means by which the Website can be accessed.

 

Collecting Information

When you use this Website, we collect and store information which is provided over a period of time. Our main goal for doing so is to provide you a better, smooth, efficient and safe experience. In this process, we only collect information for the users that we consider essential for achieving this purpose.

Generally, the Website does not collect your personal information unless you choose to provide that information to us. When you choose to provide us with your personal information, you are giving Website your permission to use that information for the stated purposes listed in this privacy policy. If you choose not to provide us with that information, it might limit the features and services that you can use on this website.

When you place an order for purchase at our website through www.penguin.com.bd, we collect the personal information you provide as example, Name, Delivery Address, Email address & Contact Number. We collect, store and process your information for preparing your order on our online site and will store it for resolving any possible future disputes or allegation.

 

Minors

The services we provide on our Website is intended to access by the users who are legally obliged to make a purchase order. Our website, services, advertisements, information on the pages, is not targeted towards anyone who is not legally binding to make a purchase. In this event, if it is required to take our services by anyone under the age of 18 or not equal, we advise doing so under parent/guardian supervision. www.penguin.com.bd reserves the right to terminate your request to purchase or your registration in the case that www.penguin.com.bd becomes aware that you are not above or equal to 18 (Adult)

 

Third Party Policy

We may provide your information to other affiliated companies with us for the purpose of making the service better. We may use some of your information to analyze data for marketing as well as for customer services. We may use third parties to collect payments, delivering products to you and collecting returned items as per our return policy.

We may use third-party plugins on our website to make the service we render smooth and better. We also use these third-party services to measure the number of visitors to our website, to interact with visitors on the site, and to make our website more useful to visitors.

In such cases, the third-plugins may use some of the information you provided to only to perform specific tasks.  

However third-party plugins or service providers may have a different privacy policy in addition to the information we provide to fulfill the order(s) which have been placed by you.

 

Security

We make all the necessary precautions and steps to protect your personal information we collect from you and make it inaccessible by anyone outside of our organization other than full filing purchase orders or disclosure required by the law. These precautions include advanced access controls to limit access to that information to only internal personnel who require access to that information. Our security measures are regularly upgraded and tested to ensure they are effective.